About Project
Michigan’s safety equipment wholesaler prioritizes top-notch personal safety and eco-friendliness. With 50+ years of experience, they specialize in gloves, safety gear, industrial products, and PPE. The AbsorbPro division focuses on cleaning absorbent materials.
Their comprehensive offerings extend to workwear with embroidery/screen printing services. A seasoned customer service team ensures prompt assistance throughout the customer journey, emphasizing pre- and post-purchase support.
Safety Equipment
BusinessUSA
Location
Business Goal
The client aspired to establish a B2B and B2C platform for streamlined procurement of high-quality protective gear and equipment. ERP integration aimed to facilitate seamless operations, encompassing product creation, inventory management, shipping, order processing, and real-time tracking. The focus is on an end-to-end smooth buying journey to enhance the efficiency of various businesses and companies.
Project Highlights
- Adobe Integration
- Odoo ERP
- B2B/B2C Unification
- Personalized customer experience
- UI/UX
UI/UX Boosts User Engagement
Key Challenges
Front-End Unification
The construction safety gear platform required a unified front end for both B2C and B2B users.
Bulk Purchase Inquiry
Client needs a Bulk Purchase Platform for efficient procurement processes and cost-effective sourcing.
ERP Integration
Critical need for seamless ERP integration to streamline workflows and improve overall business operations.
Complex Product Structures
Dealing with intricate product structures requires management and organization for streamlined processes.
Our Solutions
Personalized Experience
Upon user login, our system discerns B2B or B2C status, presenting tailored front-end pricing, user-specific payment options, and shipping methods, ensuring a personalized and efficient experience.
Empower Bulk Purchases
Our solution allows buyers to get bulk purchases, ensuring competitive pricing. Sales reps then share negotiated rates, facilitating mutual agreement on the final purchase price for a seamless transaction.
Unified Commerce
We seamlessly integrate our warehouse, company, customer, and order data with Adobe Commerce, ensuring a smooth connection across multiple touchpoints. Our solution includes product pricing, special pricing, and efficient order fulfillment management for a cohesive Adobe Commerce and Odoo ERP experience.
Streamlined Product Management
Our solution efficiently manages diverse product attributes from various vendors by seamlessly implementing it in Odoo ERP. This ensures streamlined information management despite differing attribute structures across outsourced products.
Our Approach
Implemented strategies for a superior omnichannel e-commerce experience, achieving desired outcomes and enhancing overall customer satisfaction.
ERP Integration
End-user
Efficiency
Quality
Technology Stack
ERP
Odoo
Cloud
Odoo
Taxation
Odoo
Management Tool
Odoo
Key Results
B2B/B2C Seamless Journey
Smooth B2B/B2C journey for a seamless experience.Optimal Product Negotiation
The brand can comprehend product preferences and desired rates for effective negotiation.Track Orders and Pricing
Users can track orders, pricing, credit transactions, and balances seamlessly via call or website.Multi-Vendor Inventory
Flexible system to handle products from multiple vendors, ensuring efficient inventory management.
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