Everything Breaks
Developed a Feature-Rich Hybrid App for Device Protection and Warranty Plans
About Project
With two decades in the warranty industry, it’s evident that extended warranties lack customer value. The client recognizes the unfriendliness of prolonged coverage and deems a 72-month contract futile.
In response, they’ve innovatively introduced a monthly protection program, easing upfront costs and eliminating the need for extended commitments.
Customized Warranty Services
BusinessNorth America
Location
Business GoalÂ
The goal was to create a user-friendly hybrid mobile app with easy navigation, appliance category, card scanning for payments, on-the-go plan search, and quick access to plan details and support. The app offered users a seamless purchase experience, membership tracking, plan renewal, comparison charts, and access to transaction history.
Enhanced UI/UX Experience
Key Challenges
Adding Complex Modules
Developing mobile app modules for seamless features was challenging and required focused planning.
Payment Gateway Integration
The client sought to integrate a mobile payment gateway for credit/debit card scanning.
Appliance Categorization Aid
Needed assistance to make complex appliance categorization and tailored protection plans feasible.
Hybrid App Development
Creating a hybrid app demanded dedicated time and effort for effective functionality.
Our Solutions
User-Friendly Interface and Renewal Reminders
Our team put in significant effort to create an interactive module and user-friendly interface, enhancing the viewing experience of transaction history and purchased plans. We also implemented an automatic notification system to remind users to renew plans nearing expiration for convenience.
Seamless Mobile Payments: Enhanced Security and Efficiency
Our developers skillfully integrated robust payment gateways into the mobile application. This enhancement fortified security and significantly reduced the user’s effort during transactions, fostering a smoother and more reliable payment process within the app.
Seamless Appliance Plans for User-Friendly Selection Interface
We crafted a user-friendly interface for effortlessly exploring optimal appliance warranty plans, offering detailed information. This empowers users to easily and confidently select plans tailored to their needs.
Android and iOS Compatibility Achieved Seamlessly
We embraced the challenge of creating a cross-platform hybrid app, surpassing client expectations. The developers ensured compatibility with Android and iOS, utilizing cutting-edge technology for a seamless user experience on both platforms.
Our Approach
Utilizing these strategies, we achieved the desired outcomes, enhancing the website for an improved user experience.
Navigation
Categorization
Pay Methods
User-Centric
Technology Stack
Cloud
AWS
Framework
AWS
Programming Language
AWS
CRM
AWS
Project Management
AWS
Database
AWS
Operating System
AWS
License
AWS
Key Results
User-Friendly Interface
We enhanced modules and a user-friendly interface for convenient, informative access.View Plans And Details
Advanced plan viewing aids users in choosing plans wisely and enabling quick decisions.Visible Transactions, Plans
Accessible transaction history and plan records for users to keep and use as evidence when needed.Swift, Easy Payment
Payment gateway integration and support resulted in an easy and quick payment process to a great extent.
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