About
The client is a global freight management firm based in New York. They have a strong presence in the United States, Turkey, India, China, Mexico, and Russia, with 30+ offices and over 400+ team members worldwide. Being one of the leading global providers of innovative and fully integrated logistics solutions, they are one of the few players in the industry with an in-house R&D unit, CATI (Center for Advanced Technologies and Innovation), and a standalone software solution company.
Project Highlights
The mobile app was developed with a vision to transform the logistics process on a global scale. It has improved the overall visibility into the logistics operations. The mobile app has features like shipment booking, getting a quote, searching for the best rate, and shipment tracking. It is further integrated with Google Maps to enable live tracking of shipment and provides real-time updates about the shipment with the help of push notifications. The application is useful for both the logistics company as well as the end customer.
The Challenges
- Digitalization:Operating processes that could be automated manually had a significant impact on efficiency.
- Real-time NotificationsUsers found it difficult to track the details of their shipment.
- Better MobilityIt was a tedious task for the logistics team to access all data on the go.
- Elegant UI/UXThe client's app required an excellent user experience.
Tech Stack
Azure cloud
Xamarin
A/B testing
Result
Complete Data Access
The logistics team and customers can get a complete overview of their shipment while on the move. They will also receive the latest alerts through push notifications.Live Shipment Tracking
End-users can visualize the last location of their shipment on Google Maps.Get Accurate Quotes
Similar to the web application, users and customers can get a quote based on the dimensions of their shipment and other parameters.Advanced Shipment Planner
The logistics team and customers can plan, manage and track shipments through the mobile app’s easy-to-use interface.