Sun and Sand Sports
Developed a Mobile App with Cutting-Edge Features for Leading Sports Apparel Company
About
Established in 1978, our client has epitomized excellence. From humble beginnings as a single-store venture, they’ve emerged as a renowned group in the Middle East.
Sports Apparel Brand
BusinessMiddle-East
Location
Presently, they provide customers with a diverse array of over 90 international and homegrown brands.
Brief
We revitalized the app with advanced features and seamless integration. Our team enhanced connectivity, interactivity, and management, resulting in elevated customer engagement through a contemporary retail e-commerce solution.
List of Services Offered
- Salesforce Commerce Cloud Migration services
- Omnichannel experience
- Inventory management
- User navigation
Enhanced UI/UX Experience
Features
High Daily Revenue and Salesforce Integration
We achieved an impressive average daily revenue of 100K AED through seamless integration with Salesforce for real-time data syncing. By connecting both Sales and Service Cloud, we enabled efficient order management and customer support, ensuring a smooth workflow across all systems. This powerful combination has streamlined operations, improved customer service, and driven substantial sales growth, positioning the brand for sustained success in the competitive UAE market.
Cross-Platform Selling with GMG Client
We adopted a cross-platform selling strategy for our GMG client, enhancing their ability to sell across multiple regions. Our innovative approach included developing a browser-based solution that allows users to shop seamlessly on different platforms. By engaging with one of the UAE’s top 30 brands, we expanded their digital reach and created an omnichannel presence. This strategy has increased customer engagement and improved overall sales performance across all supported platforms.
Multi-Region, Multilingual eCommerce Solutions
We developed a multi-region, multilingual eCommerce platform for the UAE, Qatar, Saudi Arabia, and Kuwait markets. Each region has separate catalogs and custom pricing rules, ensuring localized shopping experiences. By incorporating language support for both English and Arabic, we enhanced accessibility and user engagement. Our tailored approach ensures that customers in diverse markets receive personalized experiences, boosting customer satisfaction and brand loyalty across these regions.
Seamless Transition to Salesforce Commerce Cloud
We successfully transitioned the brand to Salesforce Commerce Cloud, optimizing performance through real-time data integration. Our team revamped APIs and workflows to ensure smooth adoption of Salesforce’s dynamic framework, enhancing the brand’s sales operations and customer management. This migration has empowered the brand with advanced tools for personalization, customer insights, and cross-platform selling, driving higher engagement and revenue. Our innovative approach has positioned the brand for scalable growth across multiple regions.
Innovative eCommerce App for the UAE Region
We developed a cutting-edge eCommerce app for the UAE market, catering to one of the region’s top sports brands. The app features multi-language support, innovative personalization, and seamless navigation through product categories. We integrated real-time data and localized pricing to provide customers with a tailored shopping experience. Our app has boosted customer engagement and solidified the brand’s presence in the competitive UAE market, offering a convenient and user-friendly platform for sports enthusiasts.
Technology Stack
CRM
Salesforce
Development Languages
Salesforce
API
Salesforce
Social Section
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